The product is refurbished and is fully functional. Backed by the 90-day Amazon Renewed Guarantee. - This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors. - This product is in "Excellent condition". It shows no signs of cosmetic damage visible from a distance of 12 inches. - This product will have a battery that exceeds 80% capacity relative to new. - Accessories may not be original, but will be compatible and fully functional. Product may come in generic box. - This product is eligible for a replacement or refund within 90 days of receipt if it does not work as expected.